Return Policy

Storybutton devices can be returned within 60 days of purchase, for any reason.

The product must be undamaged, in its original packaging, and with all the original contents included. Return procedures may vary by region (details below). Orders placed with third-party retailers, including Amazon, must be returned via the retailer.

*Kickstarter orders do not qualify for a refund.

Returns Process

Contact us using the form on this page, and we'll arrange the best return procedure based on your type of return, location, and circumstances. Please note that you will need a printer to print the return label that we will email to you.

Ensure you include your order number with your returned parcel.
Send the parcel, packaged to prevent damage, from your local Post Office.

Once we receive the product, and if the item is in satisfactory condition, we will refund your original payment method within 5 business days. If the product is returned damaged, incomplete, or not in its original packaging, this may result in a reduction of your refund to account for loss in value, or your return may be made available for your collection without a refund. Storybutton will cover the cost of your return and will confirm arrangements when you apply for your return. Ensure the shipping packaging is adequate to prevent damage during transport.

We advise you to keep a copy of your shipping documents (proof of postage) until your refund has been processed.

If you made a purchase from Amazon, please follow the instructions outlined in your Amazon account.

If you purchased your items from another retailer, online or in-store, you must return your product to the original point of purchase. Different retailers have distinct return policies, so make sure to check them.

All Policies and Procedures are subject to change at any time. The most current versions will always be available on the Storybutton website.

Privacy Policy

This Privacy Policy describes how Storybutton (referred to as "we", "us", or "our") collects, uses, and shares information about you when you use our website [insert website URL], mobile application, and other online products and services (collectively, the "Services") or when you otherwise interact with us.

1. Information We Collect

  • Information You Provide: We collect information you provide directly to us, such as when you create an account, fill out a form, subscribe to our service, make a purchase, participate in a contest or promotion, communicate with us via third-party social media sites, request customer support, or otherwise communicate with us.
  • Automatically Collected Information: We automatically collect certain information when you access or use our Services, including log information, device information, and usage data.
  • Information From Other Sources: We may also obtain information from other sources and combine that with information we collect through our Services.

2. How We Use the Information

  • To provide, maintain, and improve our Services.
  • To process transactions and send related information, including confirmations and invoices.
  • To send promotional communications, such as providing you with information about services, features, newsletters, offers, promotions, contests, and events.
  • To monitor and analyze trends, usage, and activities in connection with our Services.
  • To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Storybutton and others.

3. Sharing of Information

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process.
  • With your consent or at your direction.

4. Your Choices

  • Account Information: You may update, correct, or delete information about you at any time by logging into your online account.
  • Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies.
  • Promotional Communications: You may opt-out of receiving promotional emails from Storybutton by following the instructions in those emails.

5. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

Changes to the Policy
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).